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Phoenix Society for Burn Survivors

Verified resource information to help burn survivors and families connect with care, support and recovery services.

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✓ BSN Verified Last reviewed September 9, 2026

National nonprofit organization serving burn survivors, loved ones, caregivers, burn-care professionals, researchers, and others affected by burn injury. Services include peer support, emotional and psychosocial recovery resources, educational materials, advocacy, community connection, virtual support opportunities, and burn-community events.

Services & categories

Nonprofit OrganizationsPeer & Community SupportMental Health & Recovery

Programs & services

Specific programs and services listed for this organization.

Burn Survivor Toolkit

Active

Digital toolkit containing materials and guidance intended to help burn survivors and loved ones navigate recovery and the journey forward.

Peer & Community Support Mental Health & Recovery Education & Employment
Service area Nationwide
Cost Unknown
Virtual services Available
In-person services Not listed
Referral required No
Who this program serves
Burn survivors and caregivers/loved ones seeking recovery information and support resources.
How to access this program
Use the Burn Survivor Toolkit link on the official Phoenix Society website and follow the download or sign-up instructions presented there.
Program contact
Program Website

Phoenix SOAR (Survivors Offering Assistance in Recovery)

Active

Signature peer-support program connecting burn survivors and loved ones with trained peer supporters who have experienced similar trauma. It supports one-on-one peer visits, group support, local burn-program partnerships, peer-supporter training, and coordinator resources. Phoenix SOAR is also available as a program that burn centers and organizations can launch through the Phoenix Society network.

Burn Centers & Medical Care Peer & Community Support Mental Health & Recovery
Service area Nationwide
Cost Unknown
Virtual services Available
In-person services Available
Referral required No
Who this program serves
Burn survivors and loved ones seeking peer connection; burn programs and healthcare organizations may seek to launch or coordinate a Phoenix SOAR program. Peer-supporter applicants undergo an interview and multistep screening process.
How to access this program
Contact PhoenixSOAR@Phoenix-Society.org or Phoenix Society through its contact form to request connection with a peer supporter or local Phoenix SOAR program. Prospective peer supporters and program coordinators can use the official SOAR resources and course-registration pages.
Program contact
Program Website

Virtual Support Groups

Active

Live, interactive online support groups for adult burn survivors and their loved ones, available from anywhere. The official community calendar describes recurring virtual groups hosted on various Mondays, generally at 7:00 p.m. Eastern Time.

Peer & Community Support Mental Health & Recovery
Service area Nationwide
Cost Unknown
Virtual services Available
In-person services Not listed
Referral required No
Who this program serves
Adult burn survivors and their loved ones; individual group eligibility may vary.
How to access this program
Review the Phoenix Society Community Calendar and register or follow the listed instructions for the current group. Survivors and loved ones may also contact Phoenix Society for assistance finding a suitable virtual support opportunity.
Program contact
Program Website

Phoenix World Burn Congress

Planned

Phoenix Society’s recurring burn-community gathering providing education, support programs, workshops, resources, and connection for burn survivors, families, burn-care professionals, and fire-service participants. The next announced event is scheduled for November 2–5, 2027, at DeVos Place in Grand Rapids, Michigan.

Peer & Community Support Mental Health & Recovery Education & Employment Camps & Retreats
Service area Nationwide
Cost Unknown
Virtual services Not listed
In-person services Available
Referral required No
Location DeVos Place, Grand Rapids, MI
Who this program serves
Burn survivors, families, loved ones, burn-care professionals, and fire-service participants; registration and event-specific terms may apply.
How to access this program
Use the official Phoenix WBC page to join updates and access registration information when available. Event questions can be directed to phoenixwbc@phoenix-society.org or 800-888-2876.
Program contact
Program Website Get Directions
This program is listed as planned and may not yet be accepting participants.

Weekly Peer Support Chat

Temporarily Unavailable

Online moderated peer conversation for burn survivors, caregivers, and loved ones. The official page states that the chat is currently paused because Facebook is discontinuing Community Chats; Phoenix Society is seeking a replacement platform. The Facebook survivor community and virtual support groups remain interim connection options.

Peer & Community Support Mental Health & Recovery
Service area Nationwide
Cost Unknown
Virtual services Available
In-person services Not listed
Referral required No
Who this program serves
Burn survivors, family members, caregivers, and close friends. The private online community requires members to answer screening questions and accept group rules; hospital partners and corporate teams are not permitted.
How to access this program
Do not treat the weekly chat as currently available. Check the official Peer Support Chat page for resumption announcements. In the meantime, use Phoenix Society’s online survivor community or virtual support groups.
Program contact
Program Website
This program is currently listed as temporarily unavailable.

Phoenix Society Community Circles

Unknown

Peer-led, topic-specific virtual circles intended to connect burn survivors and caregivers for support, learning, and community. The official page documents a Facial Burns circle held July 8, 2026 and indicates that a Parents & Caregivers circle is coming soon, but a currently available future session could not be established from the reviewed page.

Peer & Community Support Mental Health & Recovery
Service area Nationwide
Cost Unknown
Virtual services Available
In-person services Not listed
Referral required No
Who this program serves
Varies by circle; examples include survivors with facial burns and parents of burn survivors of any age and recovery stage.
How to access this program
Monitor the official Community Circles page for newly scheduled sessions and registration links. Do not assume the July 8, 2026 session remains available.
Program contact
Program Website

Resource information

Service areaNationwide
CostMixed
Virtual servicesAvailable
In-person servicesAvailable
Referral requiredNo
Location6026 Kalamazoo Ave, SE, #221, Kentwood, MI 49508
Get Directions

Who this resource serves

Burn survivors, loved ones, family members, caregivers, burn-care professionals, and others affected by or supporting people with burn injuries. Eligibility may vary by specific program; some peer-support communities require identification as a survivor, loved one, or caregiver.

How to access services

Use the official website or listed service to access current support, treatment-locator, peer-support, or crisis resources.

Contact

Phone: 800-888-2876; 616-458-2773

Email: info@phoenix-society.org

Visit Organization Website Get Directions
About BSN Verified: Burn Survivor Network has confirmed that this resource exists and that its listed contact and service information was reviewed using an authoritative source. Verification is not an endorsement, certification, guarantee of services, or guarantee of eligibility.